Background

Nortech specialises in the design, manufacture and distribution of innovative access control systems, Card Access Systems and vehicle access solutions.

Nortech first approached us when they needed to move from Sitecore CMS to a platform that reduced annual licensing costs whilst still offering them a similar level of control. Umbraco was the perfect solution.

Nortech Control Website on Laptop

Our Approach

Being a leading supplier of products and solutions to the security industry for over 25 years, Nortech’s reputation is built on the quality of its products it offers.

It was crucial that the website placed the products front and centre and allowed new and existing customers to find the correct information as easily as possible.

Being a trusted name in the industry and working for some of the largest organisations in the world we ensured that the company’s values and beliefs were prominently displayed along with the companies they work with.

Product-Focused Website

With the previous version of the Nortech Control website, the products offered were hidden behind confusing navigation or lost within large bodies of text.

Through analysis of the site and extensive planning, both internally and with the client, we established that it was important to bring the products to the forefront and make it as clear as possible how to the access the various product ranges.

Dynamic product filtering was introduced within product ranges and individual product pages were designed to be clear and concise with calls-to-action for new users to enquire about the product and relevant support links for returning users seeking assistance.

Nortech Door Control

Easily Accessible Support

With a large customer base using a wide range of products, technical support and documentation needs to be easily discoverable. To assist we built a multi-tier Support Area which categorises Document Downloads, Frequently Asked Questions, Training and Key Technical Support details.

Technical Support information is tightly integrated into individual product pages so wherever a user may be they are only a couple of clicks away from the support they need.

New users unsure of the best solution for their requirements can also find information that will help guide them to the product they require using the 'Help Me Choose' section.

The Right Solutions

Nortech's comprehensive and versatile product range can be used to provide solutions for a wide range of people access control applications.

To assist customers in finding the right solution for their needs, the site provides information, documentation and example applications in order to guide them towards the correct solution.

Like the desktop version, the mobile version is product focussed and maintains the clear and concise design.

Fully Mobile

An important feature of the website is to allow engineers in the field to be able to quickly and easily access product information, specification sheets and support.

We ensured that the website was fully optimised and tested on multiple mobile devices and being in full control of the website code we were able remain in full control of the design.

Like the desktop version, the mobile version is product focussed and maintains the clear and concise design.

Ozum has helped us streamline our existing complex website into one that is much easier for our customers to navigate and much easier for my team to manage.

Stephen Blackler, Managing Director
Nortech Control Systems Ltd

Conclusion

We delivered a fully-featured website that was well received by the clients' customers. New customers have different ways of finding products and solutions that are suitable for them and existing customers can easily find product documentation or request technical support.

Since launching the website we have continued to support Nortech and extend the website to include new features.

Visit Website