Strategy and Planning

Developing and executing a digital strategy is key to the success of any project. Our process starts with digital planning to ensure we fully understand your business, brand, objectives and target audience.

  • Competitor Analysis
  • User Journey
  • Requirements Gathering
  • Research Analysis & Insight
  • Infrastructure Architecture

Design and Build

From planning through to completion, our focus is on making sure our websites are responsive, engaging and successful platforms for brands and campaigns. The end result: websites that look fantastic and function brilliantly – whether they’re accessed via desktop, mobile or tablet.

  • User Experience Design
  • Umbraco Development
  • Wireframes & Concepting
  • User Interface Design
  • Infrastructure Architecture
  • Responsive Design

We develop using

Responsive Web Design

Being in full control of design allows us to easily adapt your website for any device. We take great care in ensuring that your website will function brilliantly and provide a seamless user experience.

  • No Templates
  • Seamless User Experience
  • Adapts to Any Screen Size
  • Optimised for Mobile

Content Management Systems

We are a pure Umbraco agency - every single website is developed using this fantastic user-friendly CMS. Our team of in-house experts know the Umbraco platform inside out and consequently, our development process has evolved to be extremely efficient.

  • Umbraco Certified
  • Limitless Design
  • Stunningly Easy to Use
  • Custom Integrations
  • Third Party Integrations
  • Widely Used


We use an open source e-commerce platform that is fully featured, doesn't have a license fee and is fully extensible. We have experience tailoring the platform for clients' specific requirements.

  • Open Source
  • Low Ownership Cost
  • Fully Customisable
  • Mature Platform


There is hardly a website today that doesn't involve an integration with third party system. Whether it's to obtain statistics on users, integrate with a CRM, take payments or something even more customised, if there's an API available, we'll be able to integrate with it.

  • Inbound/Outbound Marketing
  • Payment Gateways
  • Visual Integrations
  • Custom Integrations


We provide clients with hosting on our own dedicated servers provided by the UK's largest privately-owned hosting provider.

  • Dedicated Servers
  • Daily Off-Site Backups
  • SLA+ Guarantee
  • Network Guarantee

We integrate with

Search Engine Optimisation

All sites we build will have essential search engine optimisation as standard and we can provide further training and advice on how to optimise your site as you continue to add content.

  • Best Practices
  • Easily Editable SEO Fields
  • SEO Training
  • SEO Reporting

Pay-Per-Click Advertising

Our PPC experts have years of experience creating campaigns that deliver results. As a Google certified partner agency, we score highly in best practices both in terms of performance and customer care.

  • Instant Traffic
  • Dedicated Manager
  • Targeted Adverts
  • Effective Tracking
  • Bidding Strategy
  • Campaign Optimisation


Our team is on hand to provide support and maintenance for your website, either on demand or as part of a service agreement. We can address many issues you may be experiencing both visually and within the code of the website.

  • Website Fixes
  • Visual Changes
  • Bug Fixes
  • Health Checks
  • Maintenance
  • New Features


Ozum Ltd
Brunel House
2 Fitzalan Road
CF24 0HA


5 St John's Lane